What to expect

Resetting password is a three-step process:

  • STEP 1: Provide us with User ID: which was assigned to you
  • STEP 2: Answer security questions to confirm your identity
  • STEP 3: Specify a new password you would like to use

Your information is safe with us

We take data security very seriously and have taken precautions to prevent unauthorized access to your information.

To keep your information safe, we need to ask you to answer a few questions to confirm your identity, before we can reset your password.